Mercy Hospice Care
 901 Mineral Point Avenue, Janesville, WI
Since it began in 1994, Mercy Hospice Care has believed that every terminally ill person is entitled to be as free of pain and symptoms as possible, and to live out his or her remaining days in comfort. Because it provides comforting, sensitive, dignified, cost-effective and quality health care while maintaining or enhancing a person's quality of life, Mercy Hospice Care has earned high levels of patient and family satisfaction.
What is hospice?
Hospice is much more than simply a place or a service. It is a philosophy of caring, of respecting, supporting and honoring the needs of an individual with a terminal illness and that person’s family. Mercy Hospice Care is focused on compassionate, comforting, quality care. It seeks neither to prolong life nor hasten death. Mercy Hospice Care also helps families understand the process of dying and adjust to living without loved ones.
Anyone may request Mercy Hospice Care services the patient, family members, a friend, clergy, a social worker, a nurse or a physician.
FAQ's About Hospice
Our Mercy Hospice Care team
At the center of the Mercy Hospice Care team are the patient, the patient’s family and loved ones, and the patient’s primary care physician. The patient’s needs, desires and comfort are central to all aspects of care. Every member of the Mercy Hospice Care team knows the special concerns of those facing a life-limiting illness and respects the patient’s wishes in all aspects of care. Our services are tailored to the individual’s needs and wishes and are provided by a specially trained, compassionate hospice team consisting of:
- Our medical director who collaborates with other members of the hospice team and the patient’s primary physician to help manage the patient’s discomfort and symptoms.
- The patient’s physician who remains an integral part of the patient’s care team, providing ongoing medical care and support.
- Registered nurses who are available 24 hours a day to provide pain and symptom management, assess a patient’s needs and teach family members or caregivers how to participate in the patient’s care.
- Hospice social workers who counsel patients and their families to help them handle the emotional, social and financial stressors that surface with a life-limiting illness.
- Social workers also coordinate community resources to support the patient and family, and assist with support groups.
- Bereavement counselors who support the patient and family during the illness, and help families adjust to living without their loved one following the patient’s death.
- Hospice aides (certified nursing assistants) who help patients with daily activities such as personal hygiene, comfort measures and light housekeeping.
- Hospice chaplains who work with the patient’s spiritual provider to ensure support for the patient and his family. Mercy Hospice Care chaplains can also provide spiritual counseling to patients and their families as desired.
- Specialty trained volunteers who help patients in many ways: writing letters, reading, visiting, taking them on outings, providing respite for family caregivers, and more.
Why Mercy Hospice Care is so unique
This time of life requires a delicate balance. The patient and loved ones face an exceptional mix of challenges – the patient’s physical and emotional pain, symptom control, spiritual questions, social and psychological concerns, and the special needs and concerns of those left behind. To help, Mercy Hospice Care offers unique, multi-dimensional care.
Palliative and Transitional Care Program – Mercy Hospice Care nurses and certified nursing assistants specialize in palliative care and hospice services. Patients seeking palliative services are typically still actively seeking treatment. In this capacity, our cross-trained nurses can offer chemotherapy and pain management treatments in the patient’s home.
As a patient’s condition worsens, nurses will continue to provide care for the patient while transitioning to a hospice-approach of care. This can take place in the patient’s home, or in a hospital or nursing home.
Home Hospice – Our services are primarily provided in the patient’s home, where he and his family are most comfortable. Care is offered around the clock if needed. Mercy Hospice Care team members make regular visits. Although the patient’s home is the primary place of care, the Mercy Hospice team will follow him to all are settings, including the hospital or nursing home, as needed.
Mercy Hospice Care is for everyone
When a person’s life is measured in months rather than years, when a cure isn’t possible, when pain relief is needed, when additional support would offer comfort, and when a person’s family needs help coping, Mercy Hospice Care is here to provide immeasurable solace at life’s most difficult transition. Since it began in 1994, Mercy Hospice Care has believed that every terminally ill person is entitled to be as free of pain and symptoms as possible, and to live out his or her remaining days in comfort. Because it provides comforting, sensitive, dignified, cost-effective and quality health care while maintaining or enhancing a person’s quality of life. Mercy Hospice Care has earned high levels of patient and family satisfaction.
Mercy Hospice Care is dedicated to providing the highest-quality hospice services to persons and their families when a life-limiting illness no longer responds to cure-oriented treatment.
Volunteer – Volunteers are an important part of the Mercy Hospice Care team. Our volunteers, who receive specialized training, give their time and talents to assist with patient and agency needs. Volunteers assist with clerical duties, respite, and bereavement support for patients and their families in the home. There is always a need for these valuable resources. If you’re interested in learning more, please call (608) 754-2201.
Educate - Mercy Hospice Care is committed to promoting public awareness of hospice and palliative care through educational outreach presentations to the community, service groups and churches, and health care. Many other provider's lives have been touched and educated through our monthly bereavement support and caregiver support groups; All individuals needing these services are invited to attend.
Donate - Although hospice benefits are available from Medicare, Medicaid and commercial insurers, reimbursement often falls far short of the actual expenses. Because of this, Mercy Hospice Care relies on the generous support of the community to bridge the gap between reimbursement and expenses, and to provide critical services such as bereavement support, volunteer training and educational outreach.
For more information about Mercy Hospice Care, please call (608) 755-6920 or (800) 369-2201.
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