Mercy Hospice & Hospice Residence
 901 Mineral Point Avenue, Janesville, WI
Since it began in 1994, Mercy Hospice has believed that every terminally ill person is entitled to be as free of pain and symptoms as possible, and to live out his or her remaining days in comfort. Because it provides comforting, sensitive, dignified, cost-effective and quality health care while maintaining or enhancing a person's quality of life, Mercy Hospice has earned high levels of patient and family satisfaction.
What is hospice?
Hospice is much more than simply a place or a service. It is a philosophy of caring, of respecting, supporting and honoring the needs of an individual with a terminal illness and that person’s family. Mercy Hospice is focused on compassionate, comforting, quality care. It seeks neither to prolong life nor hasten death. Mercy Hospice also helps families understand the process of dying and adjust to living without loved ones.
Our Mercy Hospice team
At the center of Mercy’s Hospice team are the patient, the patient’s family and loved ones, and the patient’s primary care physician. The patient’s needs, desires and comfort are central to all aspects of care. Every member of the Mercy Hospice team knows the special concerns of those facing a life-limiting illness and respects the patient’s wishes in all aspects of care. Our services are tailored to the individual’s needs and wishes and are provided by a specially trained, compassionate hospice team consisting of:
- Our medical director who collaborates with other members of the hospice team and the patient’s primary physician to help manage the patient’s discomfort and symptoms.
- The patient’s physician who remains an integral part of the patient’s care team, providing ongoing medical care and support.
- Registered nurses who are available 24 hours a day to provide pain and symptom management, assess a patient’s needs and teach family members or caregivers how to participate in patient’s care.
- Hospice social workers who counsel patients and their families to help them handle the emotional, social and financial stressors that surface with a life-limiting illness.
- Social workers also coordinate community resources to support the patient and family, and assist with support groups.
- Bereavement counselors who support the patient and family during the illness, and help families adjust to living without their loved one following the patient’s death.
- Hospice aides (certified nursing assistants) who help patients with daily activities such as personal hygiene, comfort measures and light housekeeping.
- Hospice chaplains who work with the patient’s spiritual provider to ensure support for the patient and their family. Mercy Hospice chaplains can also provide spiritual counseling to patients and their families as desired.
- Specialty trained volunteers who help patients in many ways: writing letters, reading, visiting, taking them on outings, providing respite for family caregivers, and more.
Why Mercy Hospice is so unique
This time of life requires a delicate balance. The patient and loved ones face an exceptional mix of challenges – the patient’s physical and emotional pain, symptom control, spiritual questions, social and psychological concerns, and the special needs and concerns of those left behind. To help, Mercy hospice offers unique, three-tiered, multi-dimensional care: palliative care, home hospice and hospice residence.
Palliative and Transitional Care Program – Mercy Hospice nurses and certified nursing assistants specialize in palliative care and hospice services. Patients seeking palliative services are typically still actively seeking treatment. In this capacity, our cross-trained nurses can offer chemotherapy and pain management treatments in the patient’s home.
As a patient’s condition worsens, nurses will continue to provide care for the patient while transitioning to a hospice-approach of care. This can take place in the patient’s home, in a hospital or nursing home, or at the Mercy Hospice Residence.
Home Hospice – Our services are primarily provided in the patient’s home, where he and his family are most comfortable. Care is offered around the clock if needed. Mercy Hospice team members make regular visits. Although the patient’s home is the primary place of care, the Mercy Hospice team will follow him to all are settings, including the hospital or nursing home, as needed.
Mercy Hospice Residence – Mercy Hospice Residence, located inside the Mercy Assisted Living Center in Janesville, offers an excellent alternative to at-home care when a 24-hour caregiver isn’t available or the needs of the patient exceed the caregiver’s abilities. This comfortable, home-like setting-the only facility of its type in Rock County-offers each person a private room and bath. Healthy meals and snacks, and stimulating activities are available based on the patient’s needs and desires. Specially trained hospice aides provide care and a hospice registered nurse is on-call 24 hours a day.
Anyone may request Mercy Hospice services - the patient, family members, a friend, clergy, a social worker, a nurse or a physician.
To learn more about Haven House, or for a tour, call (608) 755-6904 or (800) 369-2201.
Mercy Hospice is for everyone
When a person’s life is measured in months rather than years, when a cure isn’t possible, when pain relief is needed, when additional support would offer comfort, and when a person’s family needs help coping, Mercy Hospice is here to provide immeasurable solace at life’s most difficult transition. Since it began in 1994, Mercy Hospice has believed that every terminally ill person is entitled to be as free of pain and symptoms as possible, and to live out his or her remaining days in comfort. Because it provides comforting, sensitive, dignified, cost-effective and quality health care while maintaining or enhancing a person’s quality of life. Mercy Hospice has earned high levels of patient and family satisfaction.
Mercy Hospice is dedicated to providing the highest-quality hospice services to persons and their families when a life-limiting illness no longer responds to cure-oriented treatment.
Volunteer – Volunteers are an important part of the Mercy Hospice team. Our volunteers, who receive specialized training, give of their time and talents to assist with patient and agency needs. Volunteers assist with clerical duties, respite, and bereavement support to patients and their families in the home and at the Mercy Hospice Residence. There is always a need for these valuable services.
Educate - Mercy Hospice is committed to promoting public awareness of hospice and palliative care through educational outreach presentations to the community, service groups and churches, and health care. Many other providers lives have been touched and educated through our monthly bereavement support and caregiver support groups; all individuals needing these services are invited to attend.
Donate - Although hospice benefits are available from Medicare, Medicaid and commercial insurers, reimbursement often falls far short of the actual expenses. In addition, insurance rarely covers hospice residence services. Because of this, Mercy Hospice relies on the generous support of the community to bridge the gap between reimbursement and expenses, to assist patients who are unable to pay for their own stay in the hospice residence, and to provide critical services such as bereavement support, volunteer training and educational outreach.
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